FAQ

What is your Check-in and Check-out time?

Check-in begins at 2pm. Check-out is at 12pm.
 

How do I make my reservation?

You are welcome to contact our reservation team at + (38) (0) 322 614 764 or make your reservation on our web site http:// http://atlasdeluxe.com/ with best price guarantee as well as added-value items..
 

Do you accommodate Early Check-in/Late Check-out?

Yes, based upon availability. Fees apply: 50% of the night rate.
 

How close is the hotel from nearby attractions, parks, and shopping?

The Atlas Deluxe Hotel is centrally located in the heart of Lviv nearby famous places of interest and entertainment areas.
 

What is included in the Room Charge?

The rate includes breakfast, VAT, service, and 1% City Tourist Tax.
 

Does your hotel provide parking?

We provide convenient on-site secured self parking, price-75 uah/night. Please confirm directly with the hotel upon arrival.
 

Is there high speed internet or wifi available at the hotel?

Wireless connections are available in your room and the common areas of the hotel and are included in Room Charge for an unlimited number of devices.
 

Do you have onsite laundry?

The Atlas Hotel provides fast, efficient overnight laundry.
 

Does the hotel offer smoking/non smoking areas?

The Atlas Deluxe Hotel is 100% smoke-free. There are designated outdoor areas available for smoking.
 

Does the hotel offer allergy-friendly guestrooms?

Yes, our hotel features Allergy Friendly Guestrooms
 

Does your hotel offer Currency Exchange?

International Currency Exchange Services are available at the bank next to the hotel.
 

Is there Fitness Center in the hotel?

No, there is no fitness center available. However the fitness center is available at the nearby street Prospekt Shevchenka 10. Free entrance for Atlas Deluxe guests only. Call + (38) (0) 322 614 764 and ask for our Concierge Service for more details.
 

What age do kids stay for free?

Kids under 12 stay for free in existing bedding when accompanying an adult. Fees apply for existing bedding: 600 UAH and includes breakfast already.
 

Do you have rooms with Jacuzzis at the Atlas Deluxe Hotel?

We do not have rooms with Jacuzzis. However we have sauna with Jacuzzi.
 

Are there wheelchair accessible rooms?

Yes, we have approved accommodations which include a spacious roll in shower in our Standard room at the Atlas Deluxe Hotel.
 

Do you have 24 hours room service in hotel?

Yes.
 

Is breakfast included in price of the room?

Yes.
 

Do you have safe in rooms?

Yes, there is a one safe in every room.
 

Are there refrigerators in the rooms?

Mini refrigerators are available in all our rooms at the Atlas Hotel. Perfect to keep your drinks cold and a snack!.
 

Is there transportation available to/from the airport/railway station?

Yes, Atlas Deluxe hotel provides transportation for individuals and groups. Call + (38) (0) 322 614 764 and ask for our Concierge Service to arrange transportation. Fees apply: 300 UAH one way. *Fees subject to change without notice. Please confirm directly with the hotel. The Concerge Desk at the hotel can help you arrange for transportation or a taxi to any of the local attractions. They can also provide information about public transportation.
 

Where are you located?

We are located at the Prospekt Shevchenka, 27, 79005, Lviv Ukraine. Directions are available from the map. Public Transporation Schedule.
 

What is the restaurant in the hotel?

Szkocka restaurant offers creative, fresh dining options plus in-room dining in the hotel: отеля atlasdeluxe.com/en/. Szkocka prides itself for featuring a unique dining concept that involves cooking fresh meats and seafood on volcanic stone slabs. Daily: Breakfast: Mon - Sun, 7:00 am-10:00 am. Business Lunches: Mon - Sun, 12 pm-3pm. Diner: Mon-Sun, 3pm-11pm. For any information please call + (38) (0) 322 614 765
 

What type of cuisine does your restaurant offer?

At the historic Szkocka restaurant European cuisine is offered.
 

I have questions about my bill. Who do I call?

You can call the Atlas Deluxe hotel general line at + (38) (0) 322 614 764, ask for the accounting department.
 

Are pets allowed?

No, pets are not allowed at the hotel.
 

I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?

You may call the hotel, + (38) (0) 322 614 764 and we will make all the arrangements.
 

Is my ID/passport required at check-in?

We do require presentation of a valid government-issued identification at the time of check-in.
 

Our GDS codes

Columbus NG – SK LWOATL; Amadeus – LWOATL; Galileo – A8451; Sabre – 226188; Worldspan – LWOAL
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